Where almost every company is now
Everyone is busy. Nothing finishes.
- Tools make individuals faster: drafting, summarising, searching, cleaning up a spreadsheet.
- Pilots improve a fragment: each team automates the step that annoys it most.
- The workflow around it, the ownership and the approvals stay exactly as they were.
- Nobody wrote down what the work cost before, so nobody can say what changed.
Motion isn't progress.